What's new at AthenaText.
The improvements, capabilities, and fixes shipping into the platform, written for the people who use it, not the people who build it.
Industry-tuned qualification flows
Real estate, roofing, residential solar, and home services flows now ship with industry-specific qualification signals out of the box. Spin up a workspace, pick your industry, and the AI knows what to ask before it sends the first message.
Real-time lead routing
Qualified leads now hand off to your CRM, calendar, or Slack within two seconds of qualification, with no polling or batched syncs. Your sales team sees the lead at the same moment the AI marks it ready.
Conversations that feel more like a human
We rebuilt the latency stack so replies arrive within the typing-indicator window on every major US carrier. The pacing reads as conversational, not robotic, and qualified-rate is up across the board since the change.
Multi-industry live demo
Sales conversations are easier when the lead can see the product in their exact industry. The live demo at call-center-demo now switches between roofing, real estate, solar, and home services with a single click.
Webhook support for real-time integrations
Subscribe to message, lead, and conversation events from anywhere in your stack. Signed payloads, automatic retries, and a 24-hour replay window. Wire AthenaText into the rest of your tooling without polling our API.
Sharper lead scoring
Retuned the qualification model against 180,000 production conversations. The result: 18% fewer false-positive qualifications across all workspaces, and materially better handling of ambiguous replies.
Quiet-hours edge cases handled
Outbound messages queued during a customer's quiet window now hold cleanly through DST-adjacent days. No more 7:58 AM sends after a clock change.
Engineers can find versioned changes, breaking notes, and API deltas in the developer changelog.