Documentation

Everything you need to launch and scale with AthenaText

Connect your numbers, configure qualification logic, and launch real SMS conversations in under an hour. This guide covers the essentials, and the full docs set expands as new modules come online.

Getting Started

AthenaText ships pre-wired for TCPA-compliant two-way SMS. Most teams get their first live conversation running the same day. Three steps get you there.

01

Connect your number

Bring an existing 10DLC-registered long code or toll-free number, or have us provision a new one. Carrier registration is handled for you.

02

Configure AI rules

Define who a qualified lead is, what the AI should ask, and when to hand off. Templates exist for sales, real estate, home services, and more.

03

Launch conversations

Drop leads in manually, via CSV, webhook, or CRM sync. The AI replies in seconds, qualifies on signal, and books agent time automatically.

How it works

Every lead moves through the same pipeline. The AI handles the ambiguous middle, so your agents only touch the conversations that matter.

Lead enters
AI conversation
Qualification
Booking
Pipeline

Conversations

Every thread is a real two-way SMS conversation, governed by guardrails you control. The AI reads intent, tone, and prior context across every message, not just the last one, and responds within seconds around the clock.

Messages route through carrier-trusted 10DLC or toll-free numbers. Opt-outs, quiet hours, and frequency caps are enforced automatically at the platform level.

Hey, saw the listing on Elm St. Is it still available?
It is! Would you like to see it this week? I can get you in Tuesday at 5:30 or Thursday at 6:00.
Thursday works
Booked. Calendar invite sent. Anything specific you want the agent to cover?
Qualified · booked in 4 messages

Lead Qualification

Qualification is the core of AthenaText. You define the signals that matter, like budget, timeline, location, and intent, and the AI probes for them naturally inside the conversation. No forms, no back-and-forth friction.

Signal
Budget, timeline, location, and decision-maker status, configurable per campaign.
Threshold
Set what "qualified" means for your team, from single-field match to weighted scoring across multiple signals.
Explore qualification in AI Conversations

Automations

Once a lead hits your threshold, AthenaText triggers whatever happens next. Notify an agent, book time on a calendar, sync to your CRM, fire a webhook, or do all of the above.

Event triggers
lead.qualified · agent.requested · conversation.completed · opt_out.received
Actions
Push to CRM · Notify channel · Book calendar event · Send webhook · Tag in audience
Browse integrations

Ready to launch?

Get a live AthenaText number, configure qualification, and start booking qualified leads this week.

Create your account