Stop losing jobs to voicemail. Book every service call.
When you're on a ladder, under a sink, or driving to the next job, AthenaText picks up. Every missed call turns into a booked appointment, qualified, scheduled, and dispatched to the right tech without you touching your phone.
62%
of service calls go to voicemail during the workday, and most callers hire the next name on the Google map before you call back.
<8 sec
to reply to a missed call with a real SMS that books the job, day, night, weekend, or holiday.
2.4x
more booked jobs per week when SMS handles intake, scheduling, and confirmations instead of a phone-tag cycle.
Built for HVAC, plumbing, electrical, and every trade in between
Whether you're a one-truck operation or running a dispatch board for twenty techs, AthenaText handles the front desk so your crew stays billable.
Missed-call text-back
- Every unanswered call gets an instant SMS from your business number
- Caller stays in your pipeline instead of dialing the next contractor
- Works with cell, landline, and Google Local Services numbers
Jobs booked, not chased
- AI drops jobs straight onto your dispatch board with address and job type
- Reminders and reschedule links sent automatically the day before
- Tech names, ETAs, and on-the-way texts fire without a dispatcher lifting a finger
Quotes that actually close
- Polite, persistent follow-ups on sent estimates until the customer says yes or no
- Seasonal tune-up and maintenance-plan reminders to past customers
- Review requests sent the moment a job closes, while you're still in their good graces
From missed call to tech on the way
Same flow whether the job came in from a Google ad, Angi, Yelp, your website, or a yard-sign referral.
Call comes in
Customer calls or fills out a form. If nobody picks up within your set timeout, Athena steps in before they leave a voicemail.
Instant SMS reply
Athena texts the customer from your business number: "Sorry we missed you. What's going on and where are you located?"
Qualify the job
AI asks the right questions: job type, urgency, address in-service-area, preferred window, and whether it's an emergency.
Dispatched & confirmed
Job lands on the right tech's schedule with address, notes, and urgency. Customer gets confirmation and on-the-way texts, no call required.
Everything a service business actually needs
Built around how real dispatchers, owners, and techs work all day, not generic SMS marketing.
Service-area validation
Athena checks the zip before she books. Out of area? She declines politely or hands off to your partner list, so your techs don't drive 40 minutes for a job you can't do.
Emergency fast-lane
Burst pipe? No heat in a January storm? Athena flags emergencies, pings the on-call tech directly, and skips the normal scheduling queue.
Smart tech routing
Route by skill set, license type, job category, or day of the week. New installs go to your senior techs and drain clears to the apprentice automatically.
Take over any thread
Tech or dispatcher can step into any conversation from their phone with full context. Customer never notices they're switching from AI to a human.
Review requests that work
SMS review request fires the moment the tech closes the job. Happy customers land on Google; unhappy ones land in your inbox privately.
Compliance built in
TCPA-aware consent capture, STOP/HELP handled, and quiet-hours rules per state. Stay safe without thinking about it.
Fits your existing tools, not the other way around
AthenaText plugs into your existing dispatch software, booking channels, and review stack, with no rip-and-replace.
Dispatch software
Two-way sync with Jobber, Housecall Pro, ServiceTitan, FieldEdge, and ServiceFusion. Jobs and notes flow both ways.
Lead-source webhooks
Direct intake from Google Local Services, Angi, Thumbtack, Yelp, and your website. New lead, new SMS, in seconds.
Calendar & tech apps
Jobs drop straight into Google Calendar, Outlook, or any iCal feed your techs already live in. Reminders included.
Multi-location ready
Separate numbers, hours, pricing, and territories per location. Franchise-ready with per-office reporting and brand-consistent replies.
Stop letting voicemail kill your bookings.
Spin up AthenaText in an afternoon and let AI answer every missed call while you're under the sink.